Information should be clear, concise, accurate and timely. Clarity of information can be defined as information that is legible and easily understood. Clarity of information therefore presupposes that people are able to distinguish between the different types of information that they receive.
Information can be divided into three levels,
a) Level 1 — Safety information;
b) Level 2 — General information; and
c) Level 3 — Advertising information.
It is important that these three levels of information be
clearly distinguished.
Information should be complete but concise. Too much information is difficult for people to retain.
All information provided should be accurate and consistent.
NOTE — Universally accepted pictograms should be used in preference to text.
B-24.2 Signage and Graphical Symbols